FAQs at Sparkle Car Wash
The tunnel wash is specifically designed and finely tuned to remove dirt and road grime from the surface of your car, it is not designed to remove ice, snow, bird droppings, road tar and tree sap. Removing these would require far more friction than would be healthy for your car’s finish. In fact, we request that you remove snow and ice from your vehicle before coming to the car wash. Excess snow and ice can damage our tunnel equipment. It is also unsafe to drive your vehicle with a buildup of snow and ice.
Protectant is a solution applied in the tunnel and provides a sacrificial barrier between your car’s clear coat and everyday elements that your vehicle encounters. Since the protectant is sprayed on it’s able to get behind trim and into corners. It also is fine enough to fill in the microscopic pores and scratches in your clear coat finish. We advise getting a new application of protectant every couple of weeks.
Sparkle Car Wash moistens our towels with an anti-bacterial agent to keep them soft and safe for the finish on your vehicle.
Our Club Memberships can be transferred from one car to another in the event you replace your vehicle. You must see one of our attendants to do this. It requires removing the window tag from the current vehicle and placing a new one in the replacement vehicle. Also, we must go into our database and exchange identification information for the vehicles.
Yes, you can suspend your Club membership. It’s a quick and simple process but you need to see one of our attendants to take care of it. When you’re ready to reactive your membership just come see us again and we’ll quickly have you up and running. Our software also automatically suspends memberships that have not been used for 60 days. This is a courtesy to our customers who may be traveling or moved away and forgot to suspend their memberships.
Yes, this is the most convenient way to renew.
You can purchase your Club membership from the payment terminal at the entrance to the car wash. Upon exiting the tunnel, park your car and see an attendant in order to complete the process and get your window tag. It’ll take just a few minutes.
It is made of a specially formulated closed cell foam that is safe and gentle on your car’s surface.
You will destroy the delicate electronic chip in the tag if you try to remove it. We will be happy to place a new tag on your replaced windshield the next time you’re at Sparkle Car Wash. Just see one of our attendants.
Yes, we have the updated technology in place to read the new cards.
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